All the special chartered boat above need to be pre-arranged.
All ferry transfer and time are subjected to weather conditions and subjected to change
Tuna Bay Island Resort is not liable to any cancellation of ferry trips due to weather factor
We can arrange land transfer service to and from airports, any hotels in Kota Bharu, Train Station and Jertih bus station. Our land transfer will coordinate with our boat service for your comfort and convenience.
It is inadvisable to accept transport offers from other operators if your transfer has already been arranged with the resort. This is to avoid unnecessary cost and hassle, as well as irresponsible service from other, possibly unlicensed operators.
Please make sure that your boat transfer to the island uses the jetty at KUALA BESUT, and not any other illegal boat jetty. To avoid inconvenience, please arrange the boat transfer and, if required, the land transfer, directly with the resort. The resort management will ensure a smooth, convenient and hassle-free transfer to and from the resort.
must be made to Tunabay Island Resort
in writing either by mail, email or
fax and confirmed by us prior to guest
Resort reserved the right to cancel all
reservation, if no payment is made within
the given deadline.
A reservation will
be secured by giving details of credit
card or deposit paid.
is confirmed without a full payment.
50% - 21 Days
To secured a reservation
during public holiday, 50% Must be paid,
once the reservation is confirmed.
Payment must be
made through our bank account and then
fax us the bank-in slip for reference.
Payment must be
made to Tuna Bay Resorts Sdn. Bhd.
are subjected to room availability.
is possible but subjected to room availability.
without early notification will result
in released of rooms and deposit forfeited.
In the event of
no show, rooms will be released and deposit
will be forfeited.
reserves the rights of anytime without
giving prior notice or reason whatsoever
to withdraw, add, amend, modify, revise
or vary the rate, privileges or terms
and conditions of the contract.
The resort are
not responsible for any cancellations
of sea transfer, snorkeling trip and
diving trip due to weather factor.
Resort will not compensate anything due
to weather factor